When does the issuance of the European parking card for persons with disabilities and the European and National identity cards for persons with disabilities begin?

The process of issuing the aforementioned public documents begins with the establishment of the Traffic Privilege Information System. To issue public documents, it requires implementing legislative regulations specifying the appearance, issuance methods, and usage of the documents. It is important to note that the initial issuance of public documents is done ex officio, without the user submitting a request.

What is the Register of Persons with Disabilities?

The Register of Persons with Disabilities (ROI) is maintained by the Croatian Institute of Public Health. The register is a comprehensive and systematically standardized record of persons with disabilities and children with developmental difficulties. It is continuously updated and includes prescribed data. Official records are provided to the register by:

  1. Institute responsible for expert assessment, vocational rehabilitation, and employment of persons with disabilities
  2. Institute responsible for mandatory health insurance
  3. Institute responsible for pension insurance
  4. Institute responsible for employment
  5. Ministry responsible for administration
  6. Ministry responsible for education
  7. Ministry responsible for Croatian veterans
  8. County administrative bodies responsible for education or administrative bodies of the City of Zagreb responsible for matters related to the rights of children with developmental difficulties and persons with disabilities
  9. Healthcare institutions at the primary, secondary, and tertiary levels of healthcare
  10. Other users of the Personal Identification Number (OIB) as prescribed by law, maintaining records of data
What is issuance ex officio?

To assist the end user, the legislator has foreseen the issuance of public documents in such a way that the holder of public authority first issues them directly, resolving ex officio based on official data provided from the Register of Persons with Disabilities and other fundamental registers.

How can one subsequently regulate their status in the Register of Persons with Disabilities?

By updating information about disability/disabilities in the Register of Persons with Disabilities.

What if a person with disabilities is not registered in the Register of Persons with Disabilities (ROI)?

Persons with disabilities can contact the Croatian Institute of Public Health via email at invaliditet@hzjz.hr

What needs to be specified in the ROI?

The confirmation of status issued by the Croatian Institute of Public Health needs to indicate the degree of disability.

How can I check if I am registered in the Register of Persons with Disabilities, and are all the data from the expert assessment recorded in it?

The entry in the ROI is crucial for the automated verification of whether a person with disabilities is entitled to privileges in traffic. Verification can be done through the e-Citizen system:https://gov.hr/hr/usluga-izdavanja-potvrda-za-osobe-s-invaliditetom-na-portalu-e-gradjani/1952. For information on the data recorded in the ROI and document submission, you can contact the email address invaliditet@hzjz.hr.

What is automated granting of privileges?

The process of verifying whether a person is entitled or not entitled to privileges under the Traffic Privilege Law occurs through automated verification of data from the Register of Persons with Disabilities (ROI) and criteria from the law. It involves checking other mandatory criteria in the central registers.

The connection between the criteria from the law and records in the ROI will be publicly disclosed (mapping).

This process means that individuals with disabilities do not need to submit their medical documentation and assessment-generated documentation to the issuing authority (AKD d.o.o.). Instead, the decision on granting or not granting privileges is determined through mapping (an IT process) rather than by an official.

Where can I collect the documents that you have issued ex officio?

Every person with disabilities who qualifies for public documents in the initial issuance process will have them sent to their residential address in the Republic of Croatia.

Does the "withdrawal" of the existing accessibility symbol and its abolition, i.e., changes in the type/nature of the document, affect the exercise of rights?

All persons with disabilities who have a regulated status in the Register of Persons with Disabilities and legally qualify for the European Parking Card based on the criteria from the law will have it sent to their residential address in the Republic of Croatia.

The new European Parking Card for persons with disabilities is fully aligned with the current proposal of the Directive of the European Parliament and the European Commission on the establishment of the EU card and EU parking card for persons with disabilities. The material from which it is made provides additional protection and prevents copying or misuse. The right to use parking spaces marked with the accessibility symbol, as before, is granted to individuals with 80% or more physical impairment, or those with a determined physical impairment resulting in the inability of the lower extremities by 60% or more.

Will it be possible to submit an application after issuance ex officio?

Yes, starting from March 1, 2024.

Does the new Traffic Privilege Law also entail new administrative procedures for persons with disabilities – i.e., will persons with disabilities have to visit institutions to obtain specific traffic privileges

All persons with disabilities who qualify for traffic privileges under the Traffic Privilege Law will receive documents at their residential address in the Republic of Croatia without the need to visit various institutions and without numerous administrative steps.

Are the data secure and protected?

The collection and further processing of data from the Central Registry are subject to regulations governing the protection of personal data, data confidentiality, and information security.

What does the European Disability Card enable?

Possessing the European Disability Card grants access to benefits outside the home country, especially in the areas of culture, entertainment, sports, and transportation, significantly facilitating procedures when traveling to another European Union country.

Has the enactment of the Traffic Privilege Law led to a reduction in the scope of privileges for certain categories of persons with disabilities?

The criteria for obtaining privileges in traffic have not been increased. The criteria for obtaining privileges under the Law on Transport in Regular and Occasional Coastal Maritime Traffic have not been redefined by the Traffic Privilege Law.The enactment of the Traffic Privilege Law was a prerequisite for introducing new documents, establishing the Central Registry of the