Terms and conditions

Terms of Use

These Terms of Use constitute a legally binding agreement between you personally or as a legal representative ("you") and AKD d.o.o. ("company," "we," or "our"), regarding your access to and use of our website, as well as any other media form, media channel, mobile website, or mobile application (collectively, the "website"). By accessing the website, you are deemed to have read, understood, and accepted these Terms of Use, and they are binding on you.

If you do not fully agree with these terms of use, we advise you to immediately cease using our website.

AKD reserves the right to change the content published on the website mosi.akd.hr, in accordance with changes in applicable regulations, at any time and without prior notice or special notification. Changes to the Terms apply from the date of publication.

Any use of mosi.akd.hr is subject to the terms below, and users are considered to be informed and agree to these terms of use at all times, including provisions on data processing.

Data Security

All users accessing the website do so at their own risk. AKD is not responsible for any direct or indirect, incidental, immaterial, or material damage arising from access, use, or inability to use this website due to errors or incompleteness in its content.

AKD will make reasonable efforts to keep this website functional and to ensure that all published information is complete, accurate, and reliable. AKD is not responsible for occasional malfunctions of the pages, nor does it expressly or implicitly guarantee the accuracy, truthfulness, reliability, or completeness of the published data, materials, or information.

Documents, data, and information published on the website mosi.akd.hr must not be reproduced, distributed, or used for commercial purposes without the explicit consent of AKD or in a way that may cause harm to AKD or a third party. Documents, data, and information published on these websites can be used only with respect to copyright and ownership rights and the rights of third parties.

Changes and Interruptions of Service

AKD reserves the right to change, modify, or remove content on the website at any time if its maintenance becomes particularly burdensome. In this sense, AKD is not responsible to the user or third party.

AKD cannot guarantee that the website will be available at all times. In case of possible hardware, software, or other problems or the need for maintenance, this may result in interruptions, delays, or errors. AKD reserves the right to change, revise, update, suspend, discontinue, or make any other changes at any time or for any reason without prior notice. By accepting the Terms of Use, you agree that AKD is not responsible for any loss, damage, or inconvenience caused by the inability to access or use the website during interruptions or discontinuation.


Information on this website may contain typographical errors, inaccuracies, or omissions, including descriptions, prices, availability, and various other data. It is possible that some data or information on this website is in files or structured in formats that contain errors. In such cases, we cannot guarantee that our service will not be interrupted or hindered in any other way. AKD reserves the right to correct errors, inaccuracies, or omissions and to change or update data on the website at any time without prior notice.

Confidentiality and Protection of Personal Data

AKD applies all positive regulations governing the confidentiality and protection of user personal data. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals concerning the processing of personal data and on the free movement of such data – General Data Protection Regulation – GDPR, applicable in the Republic of Croatia since May 25, 2018, and the Act on the Implementation of the General Data Protection Regulation (NN 42/2018). Your rights as a user of the website include: the right to withdraw consent at any time, the right to access data, the right to correction, deletion, or limitation of data processing, the right to object, the right to restrict processing, and the right to file a complaint with the supervisory authority.

The data we collect relates to the information you provide when sending inquiries to us. We collect and process personal information about you, such as information that allows us to directly or indirectly identify you, especially through identifiers such as name, surname, email address, phone number, or company name if personal data is in the name, IP address, and other personal data if you disclose them in communication with us, when executing a contractual relationship, in cases when you contact us, ask questions, collaborate with us as our supplier, business partner, process your job application, or when we issue an invoice for products/services. The collected data will be kept until the purpose for which they were collected is fulfilled.

Sending Emails

Communication or materials provided by users, such as questions, comments, suggestions, etc., will not be considered confidential. Sending emails with personal data that can identify a person may be insecure and subject to unauthorized access by third parties or incorrect delivery.

AKD is not responsible for the security and privacy of such messages.

Links to Third-Party Websites

This website contains data and information as well as links to websites created by third parties, which will be indicated as such whenever possible.

AKD has no control over these documents, data, information, or other websites and completely disclaims any responsibility, including but not limited to accuracy, completeness, and availability of content on websites created by third parties.

Applicable Law

For the interpretation, application, and legal effects of all permissions, exclusions, and Terms of Use of the website mosi.akd.hr, the law of the Republic of Croatia is applicable. For all claims and disputes arising from the use of the website or related to it, Croatian courts have exclusive jurisdiction, and the local jurisdiction of the court in Zagreb is determined. In the event of any dispute initiated by the user or AKD (individually, "party" and collectively, "parties"), the parties agree to first attempt to resolve the dispute amicably. Such informal negotiations begin with a written notice from one party to the other.

If the dispute is not resolved amicably, in the case of legal proceedings, it is under the jurisdiction of the competent court in Zagreb.

These Terms of Use are valid from June 1, 2021, and apply until further notice.


To resolve your potential complaint regarding the website or obtain additional information regarding its use, please contact us at zastita.podataka@akd.hr.